Shipping policy

Return Shipping Fees
Customer is responsible for return shipping postage and fees. For items returned which qualified for free shipping, original outbound shipping costs will be deducted from the refund.

Return Procedure
BEFORE YOU SHIP PRODUCT(S) BACK, please call Customer Service at 1-833-609-6277 to receive a Return Merchandise Authorization (RMA) number. Return shipments received by us without an RMA number on the outside of the box and completed RMA Form inside the box will be refused. When packaging your items for shipping, write the RMA number on the outside packaging in large, easily visible letters, and include a copy of the original invoice and completed RMA Form in the box. We strongly recommend packing any items with fragile components with enough padding. Note that we are not responsible for products being returned to us that are damaged mid-shipment.